Frequently Asked Questions

Fill out the inquiry form on our homepage. We'll reach out within one business day, walk you through a short assessment to understand your goals, hop on a quick call, and match you with the right tutor — usually within a few days. Your first session is completely free.

Yes, completely free — no credit card, no commitment. It's a real full session with your matched tutor covering actual material, not a sales call. We want you to feel confident about the fit before anything else.

We specialize in mathematics at all levels — from middle school through university. That includes Pre-Algebra, Algebra I & II, Geometry, Pre-Calculus, AP Calculus AB/BC, Statistics, and college-level math. We work with students in Grades 6 through university.

All sessions are online via video call, typically 60 minutes. You'll have a recurring weekly schedule built around your calendar. Sessions are focused, structured, and always tailored to where the student currently is — not a generic lesson plan.

Most students do best with 1–2 sessions per week. If exams are coming up or a student is significantly behind, we may suggest briefly increasing frequency. We'll talk through what makes sense on your intro call.

Yes. We just ask for reasonable notice so your tutor can plan. Life happens — we understand that completely and our scheduling is built to be flexible.

Yes — we run 10 live group classes per month with real-time Q&A. They're a great option on their own or as a complement to 1-on-1 sessions for students who enjoy learning alongside others.

Our tutors include undergraduates from Harvard and Princeton. Every tutor is vetted for both their subject knowledge and their ability to explain concepts clearly and patiently — because being smart at math and being good at teaching math are two different things.

After your assessment and intro call, we match based on subject, grade level, learning style, and goals. We take this seriously — the right tutor-student fit makes a meaningful difference in results.

Not a problem at all — just let us know and we'll arrange a rematch. The relationship between a student and their tutor matters, and we'll get it right.

Pricing depends on service type and frequency and is discussed transparently on your intro call once we understand your situation. There's no commitment required to find out — reach out through the inquiry form and we'll walk you through everything.

No long-term contracts. We believe in earning your continued trust through results. You can start, pause, or stop at any time.

Absolutely. You're welcome to observe any session, especially early on. Many parents join the first one or two before giving their student more independent space. Whatever works best for your family.

Yes. We keep parents informed with regular updates on what's being covered, where the student is improving, and what we're focusing on next. Open communication is important to us.

Yes — we currently serve students in 32 countries. Being fully online means the only scheduling consideration is timezone, and we work with families to find times that work no matter where they are.